Our Guarantee

90-day money-back guarantee. If you’re not completely satisfied, return it within 90 days for a full refund — no questions asked.

Our commitment

We stand behind every product we make. OCCO tools are built to help you think more clearly, work more deliberately, and protect your energy — and we’re confident they’ll do exactly that.

If they don’t, we’ll make it right. That’s not a policy — it’s how we operate.

How it works

Buy with confidence. If you’re not satisfied within 90 days of purchase, email customercare@occolondon.com and we’ll arrange a full refund. No lengthy process, no awkward questions.

To be eligible, items must be returned in the same condition as received — unused, in original packaging, with proof of purchase.

Delivery

Free UK delivery on every order, with no minimum spend. We use Royal Mail for UK orders and aim to deliver within 2–3 business days. We also ship worldwide — international rates are calculated at checkout, and orders typically arrive within 7–16 business days. Full details are on our Delivery page.

Questions?

Email customercare@occolondon.com and we’ll get back to you.