Shipping policy
Free UK shipping on orders over £50. Orders under £50 ship for £3.99. We currently deliver to UK addresses only.
UK Delivery
| Order value | Service | Carrier | Cost | Estimated delivery |
|---|---|---|---|---|
| Under £50 | Standard | Royal Mail | £3.99 | 2–3 business days |
| £50 and over | Standard | Royal Mail | Free | 2–3 business days |
You'll receive a tracking number once your order is dispatched.
Signature on Delivery
Some orders require a signature. If you're not in, Royal Mail will leave a card with instructions on how to rearrange delivery or collect from your local depot.
Ordering Multiple Items
If you order multiple items, they'll usually arrive together. Occasionally items may be dispatched separately — you'll get a tracking number for each parcel.
Pre-orders
Pre-order items ship on the estimated date shown on the product page. If you order a pre-order item alongside an in-stock item, we'll hold the whole order until the pre-order is ready. Want your in-stock items sooner? Place them as a separate order.
International Delivery
We don't ship internationally at the moment — we deliver to UK addresses only. If you're outside the UK and want OCCO tools, email customercare@occolondon.com and we'll let you know when that changes.
Questions?
Email customercare@occolondon.com and we'll get back to you.