Accessibility
Last updated: May 2026
OCCO London is committed to making our website accessible to everyone, regardless of ability or technology. We are working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Levels A and AA.
Our commitment
We aim to design and operate occolondon.com so that it can be used by as many people as possible. This includes people using screen readers, keyboard navigation, or assistive technologies.
Standards we follow
We work towards compliance with:
- WCAG 2.1 Level A and AA
- The Public Sector Bodies Accessibility Regulations 2018 (where applicable)
We regularly evaluate our website using automated accessibility tools and address issues as they are identified. Our development team follow accessible design principles as standard practice.
Known limitations
While we aim for full compliance, some areas of the site may not yet meet all guidelines. We are actively working to resolve these and welcome your help in identifying them.
Feedback
If you encounter any barriers when using our website, please let us know. We take accessibility feedback seriously and aim to respond within ten business days.
Email us at customercare@occolondon.com with a description of the issue and the page it occurred on.
Alternative formats
If you need any information from our website in a different format — for example, large print or plain text — get in touch and we’ll do our best to help.